Frequently asked questions
Do you have any packages for less than 11 kids?
We can customize something for smaller parties. Our inflatable arena packages can make this work but we with extra expenses we cannot do this for the NERF Battlefield. Call or stop by to speak with a manager.
Can we substitute items in a package?
We can a la carte items to a package. For instace we can add tokens, ice cream cups or balloons to smaller packages to include what you want.
Are there are other parties during mine?
You are the only official party in the jump arena at your time. Unless renting out the fun factory, there will be open jump permitted during all times. Your party room is private for pizza, presents and cake.
Are there individual age, weight, or height limits?
There are no individual limits. The indoor center is designed for children 2-12 but adults can also play. Under 2 toddlers may struggle to get up certain aspects but will learn and help their development.
Can I bring outside food or drink?
No. You can bring your own cake for an official party but no other outside food or drinks are permitted during parties or open jump.
What bouncers do you have in the indoor center?
We have 5 including a slide/basketball/bounce combo, a dual 12 foot slide and a 30 foot obstacle course.
Do you have a restroom?
Yes, we have a unisex handicap accessible restroom with a koalacare changing table.
Where should we park?
The easiest way in and out of our location is now thru the Italian Oven entrance on the second level of the mall.
Can I drop my kids off?
No. In the inflatable arena you are the operator of the bouncehouse your kid is in and cannot leave.
What should the kids wear?
They slide best in leggings or sweatpants. Anyone in an infatable is required to wear socks for cleanliness. Denim should be avoided.
What is "Open Jump"?
It's unscheduled play time. You don't need reservations and are not there for a party. There are no time limits and the bracelets are all day passes. If you eat and come back just ensure the jumpers bellies have a chance to rest before getting bounced.
What bouncers do you have for rent?
View them here www.HoguesFunFactory.com/rentals
Do you require a deposit for rentals?
Yes we ask for a 50% deposit that becomes a down payment and goes towards your rental.
What about the weather?
The deposit is refundable if you or we cancel the rental due to weather.
Are your rentals clean?
We clean our inflatables after every rental using 99.9% effective cleanser. We also vaccuum them and go the extra step if they get wet of ensuring they are dry inside and outside so there is no mold buildup.
Is there an admission fee for the arcade?
No. Games cost 1-4 tokens.
Do the games take quarters?
What games do you have?
Can you save tickets?
Frequently asked questions about the family entertainment center, arcade, rentals, inflatables and having a party.